Innsof E-Commerce
Delight Customers and take your business to the next level with Innsof Ecommerce – a future-ready web and mobile application
Innsof Ecommerce is an innovative, comprehensive, secure, and feature-packed Ecommerce application designed for online retailers that delivers a seamless and enjoyable shopping experience to customers anytime, anywhere. Digitize and streamline your processes, minimize paperwork, and manual effort; focus on customer engagement and other priority tasks of higher value. Establish a robust presence online, be available to your customers 24/7, and tap into new markets with our efficient, effective, and intuitive ecommerce app.
Intuitive User Interface
Simple navigation that encourages customers to browse more
The interface of the Innsof Ecommerce app is user-friendly, enabling the most technologically challenged individuals to use it easily. The thoughtful layout allows users to search for products they want, add them to cart, remove them, increase quantity, and check-out smoothly and painlessly. The responsive design of the app ensures a seamless app experience regardless of the device size (laptop, tab, mobile) and screen resolution of the customer. It delivers similar experiences on both web and mobile, which translates into higher conversions and more sales.
Product Management
Streamlined product management that helps you sell more
This feature allows you to comprehensively manage your products. Create product catalogs with detailed descriptions, specifications, ingredients (where applicable), images, and more, in an easy to browse format. The search feature lets customers swiftly search for what they want by using filters like category, offers, brands, and so on. By displaying similar products and pricier alternatives with more features or quality, you can upsell your products. By bundling related products together, you can cross-sell products, especially if some are slow-moving. Revolutionize product management with Innsof Ecommerce to enhance profitability.
Order Management and Payment Processing
Seamless, quicker, and smoother process from orders to payments
Record orders received and seamlessly enable additions to cart and checkout with a simple process involving minimal steps. Innsof Ecommerce offers multiple payment options like digital wallets, net banking, UPI, credit and debit cards, and COD. We provide secure integratedthird-party payment gateways according to the region boost customer trust in your business. Track orders to ensure timely delivery of products to customers and access order history by customer or specific dates. Easily process product returns and facilitate refunds or exchanges as per your policy to make it convenient for the customer. When processing returns, encourage the customer to refund to the store wallet to be used at a future date. This helps you see the product movement, allowing you to make forecasts and plan your procurement accordingly.
Promotions and Loyalty Programs
Enhance customer loyalty with smarter promotions and boost sales
Innsof Ecommerce lets you present customized offers to customers based on their purchase history and membership status. Generate discount codes and coupons and allow customers to redeem them to save on their purchases. Encourage customers to sign up for loyalty programs and efficiently manage them. Move customers into higher tiers based on their purchase volume or amount, and delight them with exclusive benefits as they move up the membership ladder. Seamlessly record loyalty points for customers with every purchase and deduct points when they wish to redeem to save on payments. This feature from Innsof Ecommerce helps you to enhance trust and loyalty among your customers and build long-term relationships with them. With well-designed loyalty programs, you can also attract new customers. This feature also provides you with a dashboard and analytics, which helps you study trends and customer demographics to craft more targeted marketing campaigns
Wishlist and Favorites
Encourage customers to buy more by saving their favorite products
By allowing customers to add products to a wish list, you can encourage them to buy sometime in the future, in case they are unable to purchase now for whatever reason. Send them price alerts if the price for the items in the wish list decrease, or they are about to increase, prompting them to buy now and save money. Some items may be frequently purchased, especially essentials, for example detergent powder or pet food. The Favorites feature allows your customers to quickly access those items, making it easy to place orders for those items without having to search for them all over.
Customer Support and Engagement
Engage meaningfully and deliver exceptional support to delight customers
Make your customers feel important by engaging with them meaningfully. The Live Chat feature ensures real-time, any time support for customer queries. While chatbots can deal with simple and common questions, more complex ones can be escalated to human executives. This feature also comes with a Help Center that provides a detailed FAQ section and resources in the form of blog articles, latest news, and so on. Customers can choose to receive email newsletters, which enables you to send marketing materials, offers, and information about new products directly to their email. The feedback and Reviews section enables customers to leave their reviews detailing their experience of the products they purchased from you, and this greatly helps other customers. Customers can also upload images and videos, which makes it more useful for other customers to make a decision.
Security and Compliance
Inbuilt security ensures compliance and increases confidence
Innsof Ecommerce is a highly secure and robust app that implements numerous security controls to prevent unauthorized access and data breaches. Firewalls, data encryption, multi-factor authentication and anti-malware are some of the methods we use to ensure security of sensitive customer information. Our application complies with regulations like GDPR and other international requirements. Automated data backups ensure that in the rare event of a breach, or in the case of a system failure, precious data is not lost, and can be recovered swiftly to ensure business continuity.
FAQS
Frequently Asked Questions
An Ecommerce app allows customers to shop online: they can browse products via catalogs, create wishlists, add products to cart, and make payments online without having to visit a physical store. Innsof Ecommerce is one such app which offers product management, shipping, and payment processing capabilities too.
Empowering Healthcare Providers
Expanding Business Horizons
Our robust ERP solutions have helped healthcare service providers, pharmacies, and other businesses to escape the limitation of legacy systems and spreadsheets, and undergo rapid business transformation and experience accelerated growth.
Raf Healthcare
Innsof Pharma ERP is very user friendly and simple to use. It has helped us save a lot of time and effort as many tedious activities are now automated. What we especially liked is the fantastic reports feature. It allows us to generate different types of reports using many filters. Since we have multiple outlets and distribution channels, we were finding it a bit difficult to manage it efficiently. All this changed once we implemented Innsof Pharma.